Due to circumstances, we had to move 40 staff to brand new offices overnight in the middle of the week when we had an A-League Grand Final to host on the following weekend. Not only that, we were changing internet and telephone carriers and moving to a new phone system at the same time!
Sensible Business Solutions did such a magnificent planning and implementation job of all of our technology that we closed at 4pm and were completely operational by 9am the next day.
We were so impressed, that all of our staff gave the Sensible team a round of applause and a standing ovation at the staff meeting that day.
Football Federation Australia
We held our Annual World Congress 2-week event in Sydney, Australia and Sensible Business Solutions were tasked to co-ordinate, procure, manage and support all of the technology for the Event. We had over 250 delegates from almost every country on earth.
Tasks include re-fitting out the entire 5th floor of the Sydney Sheraton Hotel as our Operations centre with a complete computer and communications network for 80 FIFA staff including network equipment, printers multi-function devices, mobile phones and 2 new dedicated high speed internet connections and all consumables.
Sensible was also responsible for the 2-day Congress at Sydney Hordern Pavilion, a gala at the Sydney Opera house, the FIFA EXCO (Executive Committee) Meetings at the NSW Premier’s offices and dedicated live internet streaming infrastructure for Press Announcements.
Other sites included pop up support booths at Sydney International Airport and Key Sydney Hotels.
Everything was perfect.
IT Operations Manager
FIFA (World Governing Body of Football)
Due to efforts and your willingness to work with my team and I we managed to implement a large quantity of platform and software changes without any productivity down time or issues.
Well done and thank you.
Fast Track Communications
Infinity Investment Group
There have been multiple business benefits from Sensible's assistance: 2 that stand out for me are the improved reliability of our systems and the fact that our own people are freed up to do their own work and not get involved in sorting IT questions or queries. Having Sensible's team as the contact point for IT issues has been excellent.
The Sensible IT team recently sent out a fraudulent link of our own to test the susceptibility of FFA staff to phishing attacks: 30% clicked!
We now use Sensible's Cybersecurity Package and training: the message and content is bang on.
Football Federation Australia
KJA recently agreed to a replacement of their current server. From the planning through to the implementation, Sensible went the extra mile to get the job done.
This involved quite some time explaining the process and benefits, for our non technical staff to understand. The perseverance to work through issues to come to a successful implementation was very much appreciated.
Tony Van Berkel
Business Support Functions Manager
Sensible's University Card Management System is one of many innovations we have introduced to make our students' campus experience as enjoyable and convenient as possible.
Professor Derrick Armstrong
Deputy Vice-Chancellor and Registrar
University of Sydney
Kevin Spanner and Sensible Business Solutions were responsible for the entire design and implementation of the Information Technology and Communications systems for the Sydney 2000 Olympic Stadium, now known as ANZ Stadium.
This included the development of specific software systems for the Stadium including its Tourism operations, Membership and ID systems.
The Sensible team were also responsible for the day-to-day running of the computer network and communications infrastructure, as well as the provision of an IT Helpdesk for all our employees.
This included performing key support roles for all major events including many NRL Grand Finals and State of Origin matches, AFL finals, Sydney Olympic and Paralympic Games of 2000, Rugby World Cup Finals 2003 , International Rock Concerts and many Socceroos matches, etc.
I can honestly say that the depth of knowledge, service and professionalism displayed was second-to-none. The Sensible team understood what working to tight deadlines, under pressure was all about.
I would recommend Kevin and Sensible Business Solutions to any organisation who needed integrity, commitment, depth of knowledge and experience.
Information Technology & Administration, ANZ Stadium
Sensible were given an up and running date and the team worked to enable the smooth operation of the set up, so that we could continue business as usual. It was comforting to know that Kevin and the team were only a phone call away and always contactable.
Western Sydney Wanderers Football Club
Sensible Business Solutions has been providing our IT support for over 5 years now. They provide a great service and I would recommend them to anyone looking for IT Services.
OH&S Consulting Group
Recently we had a need to upgrade our Server. This is normally a very costly adventure. Sensible took the time to go over all our company needs to make sure that we were not going to spend money on features that we wouldn’t use. The set up was highly organised and we experienced no down time, loss of data or emails. The whole process was seamless.
Customer Service Manager
Mindscape Asia Pacific
For years our IT network had provided smooth sailing, We had new, high end equipment and were being supported by a company who had been supplying us with IT equipment for over a decade. It wasn’t until we struck rough water that we found our support company didn’t have the depth of specialist IT knowledge to truly support us.
When our previous support company ran out of solutions for the issues we were experiencing, we turned to Sensible. They not only quickly identified the issue but were able to allocate us a number of experienced staff to immediately get us back operating. Once we were stable they then checked over our entire network and discovered some other horrifying truths.
- We were completely inundated with viruses, which caused our domain to be blacklisted
- Our server was built with incompatible hardware
- Our network was built with multiple domains and workgroups all fighting for control
- For 18 months we had been religiously changing backup tapes when there was no software installed to run an actual backup
Had our server failed, we may never have recovered.
This situation really brought home the importance of having a company like Sensible managing our IT network. Their knowledge, experience and care are second to none.
Administrative Services Manager
We needed new printers and Kevin scoped the market and provided an appropriate quote. With his expertise, he sourced the best printers and made contact with industry partners to expedite this process, saving us time, it was great not to have to worry about it.
Western Sydney Wanderers Football Club
Your fantastic coordination and organisation of all of the IT requirements for the FIFA Headquarters and the FIFA World Congress venues ensured that the event ran smoothly and was a great success.
With Sensible on top of any issue, my stress level was greatly reduced and I was confident in the knowledge that Kevin and the team were looking after my interest. I am very happy with the friendly, competent and prompt service I receive from Kevin and the team. Sensible provide excellent service.
The Mediation Centre
We recently had an intermittent hardware failure affecting our aging server that even the manufacturer could not work out. Sensible kept persevering until it was resolved and even managed to get it covered under warranty, that’s why I ensure they manage my IT.
Sensible's experience in understanding tertiary requirements and tertiary dynamics was evident as it enabled them to deliver an easy-to-use, intuitive, customisable and scalable ID card solution.
Due to Sensible's flexible and 'can do' approach, we were able to interface into the university's systems very easily.
Director of Card Services
The University of Sydney